FAQ
Frequently Asked Questions
We want you to have a smooth, easy, and fun experience at Lux flowerwall, and we are here to help. Following, please find a list of FAQs regarding our website.
If we have not answered your question with the information provided below, please contact us via email at luxflowerwall@gmail.com and we will be more than happy to assist you.
Yes, as long as the ceremony location and reception are within the same venue/building. There is an additional charge of $250 to move the wall.
For safety concerns only staff at Lux Flowerwall are able to do installation, take down and moving of the wall.
You can provide your own sign upon approval from Lux Flowerwall. For safety concerns only staff at Lux flowerwall can install signage, there is an additonal $25 hanging fee.
Since our flowerwall’s are made of luxury silk material they are not water resistant. In the event of inclement weather the client can reschedule the flowerwall within 48 hours before the delivery of event or find shelter for the wall. If unexpected rain occurs during the event the client has to notify Lux Flowerwall as soon as possible to come and collect the wall.
The cost includes delivery, installation and collection of the wall.
Please contact us and we can discuss long distance event locations.